Track Your Bomb Mane Order
Stay up-to-date on your pro hair shipment from the moment it leaves our facility to its arrival at your chair.
How to Track Your Shipment
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Live Tracking Link: Once your order is processed and packed, an automated confirmation email and SMS containing your live carrier tracking number (UPS / FedEx / USPS) will be sent to the contact info on file.
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Pro Account Portal: Log into your Bomb Mane Pro Account, navigate to Order History, and click on your latest order to view real-time tracking updates.
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Shop App: If you checkout with Shop Pay, you can track real-time delivery map updates directly inside the Shop app.
Order Status Milestones
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Order Placed: We’ve received your order and sent a confirmation receipt.
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Processing / In Fulfillment: Our team is pulling, inspecting, and packaging your wefts.
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Shipped: The carrier has picked up your package, and the tracking number is active.
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Out for Delivery: Your shipment is on the local delivery truck and will arrive today.
Fulfillment Timelines & Cut-Offs
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Same-Day Dispatch: Orders placed Monday through Friday before 2:00 PM CST dispatch the same business day.
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Tracking Scan Delays: Please allow 4–8 hours after receiving your shipping confirmation for carrier tracking portals to update with live transit scans.
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Weekend Orders: Orders placed after 2:00 PM CST on Friday, over the weekend, or on major holidays will scan into the carrier network the following business day.
Need Help with a Shipment?
If your tracking hasn't updated in over 48 business hours or you need assistance with an urgent appointment delivery, reach out to our Pro Concierge:
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Email: bombshells.bombshells@gmail.com
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Hours: Monday – Friday, 9:00 AM – 8:00 PM CST
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Please have your Order # and salon shipping address ready for expedited assistance.
